Shipping Policy

When do you ship?

Orders of in-stock items received by 3:00pm EST will ship the same day Monday- Friday (Except Holidays).

 

PO Boxes, APO/FPO, US Territory Shipments

PO Boxes, APO/FPO addresses, and US Territories will ship via USPS and may incur additional delivery times. Upgrade options are not available.

 

Alaska and Hawaii

Expedited delivery options to Alaska and Hawaii are available for an additional charge. See shipping prices at checkout.

 

Urgent Delivery Options

UPS Next Day, UPS Second Day and Saturday Delivery options are available upon request, at an additional charge.

 

When should I expect my order?

We know you want your order ASAP, and we work hard to be the fastest and most reliable shippers in the industry. We will process all in-stock orders received by 3:00pm EST for same day shipping from our warehouse in New Jersey (Orders received after 3:00pm EST ships next business day). Shipping can take up to 7 business days from date of shipment (not including weekends or holidays).

We cannot be held responsible for USPS/UPS errors or other delays out of our control. If you wish to receive your order faster, please choose an upgraded shipping method.

 

USPS Estimated Delivery Times:

    • Transit times are estimated by USPS and cannot be guaranteed.
    • USPS First Class Mail — 1 to 6 Business Days
    • USPS Priority Mail — 1 to 3 Business Days
    • USPS Priority Express Mail — 1 to 2 Business Days

 

UPS Estimated Delivery Times:

    • Transit times are estimated by UPS and cannot be guaranteed.
    • UPS Ground: 1 to 7 Business Days
    • UPS 3 Day Select: 3 Business Days by the end of the day
    • UPS Second Day Air: 2 Business Days by the end of the day
    • UPS Next Day Air: Next Business Day by 3:00pm

 

Tracking My Order

You can track your order anytime by clicking My Account. If your tracking information states “Not Found,” please allow until 8:00pm EST for it to update on the carrier’s tracking website.

 

Free Shipping Details

Vapors & Things offers FREE SHIPPING on all orders over $35 within the USA.

 

Standard Shipping Method

Most small items ship via USPS with either First Class Mail or Priority Mail to: PO Boxes, APO/FPO, US Territory Shipments, Hawaii and Alaska, depending on your location and package size. Larger orders ship with UPS Ground, unless you choose to upgrade your shipping method.

Signature is required for all orders over $35. An adult signature requirement is available upon request ($2.25 additional). Please contact us for further details.

 

Saturday Delivery

Please note that while UPS does not deliver ground packages on weekends, Saturday Delivery option may be available for your location, upon request for an additional charge of $16. In order to ensure that your order arrives on Saturday, you must place your order before 3:00pm EST on Friday and choose UPS Next Day Air Shipping option with Saturday delivery.  If you have any questions, please contact us for assistance in placing your order.

 

SHIPPING INSURANCE

Shipping insurance is not included in your order but strongly recommended for orders over $99. We cannot be held responsible for lost or damaged packages without insurance.

 

Private & Secure

All items are shipped in plain, unbranded brown boxes or yellow envelopes. VNT will show as sender but there will be no product information.

 

Breakage

We check that all items are in working order and perfect condition before packaged for shipping. Any claim of broken items should be brought to the attention of the shipping carrier selected at the time of purchase. We heavily recommend taking out insurance offered on behalf of the shipping carriers on any item or shipment valued at over $100.

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